Case study:
NUTRAFIX, Brazil

Learn how NUTRAFIX increased ROI by 21.3% and streamlined campaigns with RedTrack’s advanced tracking & automation features.

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We faced limitations in attribution modeling. Our previous tools were inflexible, often defaulting to “last-click” attribution, which didn’t provide a comprehensive view of the customer journey or the contribution of various channels. Since transitioning to RedTrack, we’ve significantly reduced these issues, enabling us to maintain accurate, real-time data and make more informed strategic decisions.

— Lucas Araujo de Assis, Co-Founder & Director at Nutrafix.

Summary

NUTRAFIX, a Direct Response Marketing company specializing in nutraceuticals for specific health problems. Before adopting RedTrack, company faced several critical challenges in their marketing & advertising operations:

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    Inefficient Campaign Tracking:

    The company struggled with fragmented data analysis and lacked centralized reporting capabilities.

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    Multiple Tool Usage:

    NUTRAFIX relied on a combination of Google Analytics, third-party affiliate network trackers, and manual spreadsheets, leading to time-consuming data consolidation.

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    Data Inaccuracies:

    The use of multiple platforms resulted in difficulties obtaining a clear, unified view of marketing efforts across various channels.

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    Attribution Modeling:

    Previous tools lacked flexibility in attribution modeling, making it challenging to understand the true ROI of campaigns and hindering data-driven decision-making.

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    Time-Intensive Manual Processes:

    Significant time was spent on manual tracking and campaign management, consuming hours each week on tasks such as data consolidation, accuracy checks, and report generation.

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    Limited Real-Time Tracking:

    The absence of real-time tracking capabilities made it difficult to address campaign inefficiencies proactively, resulting in missed optimization opportunities.

These challenges significantly impacted NUTRAFIX's ability to effectively manage campaigns, make data-driven decisions, and optimize their marketing performance.

Results

  • 20%

    increase in ROI
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    Improved campaign tracking and data analysis
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    More accurate attribution modeling
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    Enhanced A/B testing capabilities
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    Streamlined campaign management through automation

Killer features

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    Comprehensive tracking and attribution
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    A/B testing functionalities
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    Real-time data and insights
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    Detailed reporting and logs
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    Automation features

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Challenges

Before implementing RedTrack

Before implementing RedTrack, our main challenges revolved around inefficient campaign tracking, fragmented data analysis, and lack of centralized reporting. We were using multiple tools, including Google Analytics for general insights, third-party affiliate network trackers, and manual spreadsheets to consolidate performance data - we used to spend much more time in data analysis because of the decentralization of information. This approach was not only time-consuming but also prone to inaccuracies, leading to difficulties in obtaining a clear and unified view of our marketing efforts across various platforms.

Tracking and attribution issues

Additionally, we faced challenges with attribution. The tools we previously relied on lacked flexibility in attribution modeling, which made it difficult to understand the true ROI of our campaigns and hindered data-driven decision-making. With RedTrack, we’ve been able to centralize our tracking, simplify our processes, and achieve more granular insights into our performance metrics, which has significantly improved our operational efficiency and strategic planning.

Manual tracking and campaign management

Before using RedTrack, a significant amount of time was spent on manual tracking and campaign management. While we don’t have specific lead-time metrics from that period, the process was notably slower and more labor-intensive. Tasks such as consolidating data from multiple platforms, ensuring accuracy in tracking, and generating reports required extensive manual effort, often consuming hours each week. With RedTrack, these processes have become much faster and more streamlined. The automation and centralized reporting capabilities have drastically reduced the time spent on these tasks, allowing our team to focus more on strategic decision-making and optimizing campaign performance.

Previous tracking method conflicts

With our previous tracking methods, we encountered several recurring issues that hindered our ability to effectively manage campaigns and make data-driven decisions. One of the primary challenges was data discrepancies. Metrics from different platforms often failed to align, making it difficult to identify accurate performance indicators. This lack of synchronization led to inconsistencies in reporting and misattribution of results, impacting our ability to evaluate ROI accurately. Additionally, we faced limitations in attribution modeling. Our previous tools were inflexible, often defaulting to “last-click” attribution, which didn’t provide a comprehensive view of the customer journey or the contribution of various channels. Manual processes also introduced errors, including miscalculations, duplicate data entries, and missed updates, all of which compounded over time and delayed critical decisions. Furthermore, the lack of real-time tracking made it challenging to address campaign inefficiencies proactively, resulting in lost opportunities for optimization. Since transitioning to RedTrack, we’ve significantly reduced these issues, enabling us to maintain accurate, real-time data and make more informed strategic decisions.

Implementation

Implementation process and onboarding

The implementation process and onboarding with RedTrack initially presented some challenges, as is common when adopting any new platform. At first, we encountered difficulties in fully understanding the system’s setup and aligning it with our existing workflows. However, once we reached out to the RedTrack support team, the process became much smoother. Their support team was highly responsive and provided clear, step-by-step guidance, addressing our concerns and ensuring that we were able to configure the platform effectively. They also provided us with helpful documentation and resources, which significantly accelerated the onboarding process. Overall, while there was a learning curve in the beginning, the comprehensive support from the RedTrack team ensured a successful implementation. Today, the platform is seamlessly integrated into our operations and has become a critical component of our marketing strategy.

Learning curve & migration process

The learning curve and migration process with RedTrack were initially challenging but manageable. Our team needed time to get familiar with the platform’s interface and features. The migration itself involved integrating data from various platforms, which required careful attention. However, RedTrack’s detailed documentation and responsive support team were invaluable during this process, helping us navigate any issues quickly. Now, the platform is intuitive and has greatly improved our campaign management efficiency.

Customer support

Was customer support helpful?

Yes, customer support was incredibly helpful throughout the entire process. When we faced challenges during the onboarding and migration phases, RedTrack’s support team was highly responsive and provided clear, step-by-step guidance. They addressed our questions promptly, offered practical solutions, and ensured we were able to configure the platform effectively. Their assistance played a key role in overcoming initial difficulties and ensuring a smooth transition to the platform. We’ve been consistently impressed with the level of support provided.

Responsiveness to suggestions about new features

The product team at RedTrack has been highly responsive to our suggestions regarding new features. Whenever we identified areas for improvement or had specific feature requests, the team was open to feedback and eager to understand our needs. They provided prompt responses and demonstrated a genuine interest in implementing enhancements that could further optimize our use of the platform. We’ve seen improvements based on our feedback, which reflects their commitment to continuous development and customer satisfaction. Overall, their responsiveness to suggestions has been impressive and shows their dedication to evolving the platform.

Results

Overall impression from RedTrack

First of all, we would like to say a big thank you to RedTrack’s creators for developing such an outstanding platform. From the moment we implemented RedTrack, it has significantly transformed the way we manage and track our campaigns. The platform is highly efficient and has streamlined our entire marketing operation. With its centralized tracking, realtime data insights, and advanced attribution capabilities, RedTrack has provided us with the clarity and accuracy we previously lacked. The platform’s user-friendly interface, combined with its powerful automation tools, has allowed us to optimize our campaigns more effectively and reduce manual effort. The level of support we’ve received from the team has been exceptional, further enhancing our experience with the platform. Overall, RedTrack has proven to be an invaluable tool for our business, driving efficiency, improving decision-making, and contributing to better overall campaign performance.

Performance changes since integration

Since integrating RedTrack, our performance has improved significantly across several key areas.

Increase in ROI:One of the most notable improvements has been a 21.3% increase in ROI, which is a direct result of better campaign tracking, more accurate attribution, and optimized decision-making. The platform has empowered our team to make more informed, data-driven decisions, leading to improved overall performance.

Possibility to Track all Traffic Sources:RedTrack has also enabled us to track all traffic sources in one place, providing a comprehensive view of our campaigns and ensuring that we can analyze and adjust strategies in real-time. The ability to consolidate all this data has made it easier to identify opportunities for optimization and implement changes quickly.

Accuracy of new sales funnel tests:Moreover, the platform’s capabilities for A/B testing sales funnels with specific weights have allowed us to fine-tune our campaigns for greater precision and effectiveness, ultimately leading to higher conversion rates and better sales results.

Data Analysis Improvement:Overall, RedTrack has enhanced our ability to analyze data, test hypotheses, and make swift adjustments, driving greater assertiveness in our sales campaigns and delivering tangible results.

How RedTrack's customization benefited your business?

RedTrack’s customization has been incredibly beneficial to our business. The platform’s ability to tailor tracking parameters to fit our specific needs has allowed us to optimize our campaigns more effectively. We’ve been able to adjust attribution models, set up custom tracking for various traffic sources, and fine-tune A/B tests according to our unique business requirements. This flexibility has enabled us to achieve more accurate data, which is crucial for making well-informed decisions. Moreover, the ability to customize sales funnel tracking with specific weights has provided us with greater control over our campaign optimization, allowing us to test variations more precisely and increase conversion rates. Overall, RedTrack’s high level of customization has allowed us to align the platform with our goals and processes, leading to improved performance and more efficient marketing strategies.

What features do you mostly use?

The features we most frequently use in RedTrack are its robust tracking capabilities, advanced attribution models, A/B testing functionalities, comprehensive reporting and logs, and automation features.

What features do you mostly use?

Tracking and Attribution:We rely heavily on RedTrack’s ability to track all traffic sources in one place, which allows us to get a comprehensive view of our campaigns. The accurate attribution models help us pinpoint where our best-performing traffic is coming from, enabling us to allocate resources more effectively and optimize our campaigns in real-time.

A/B Testing:The platform’s A/B testing feature is another key tool we use regularly. By testing variations of sales funnels with specific weights, we can fine-tune our strategies and improve conversion rates with a high level of precision. This feature has become essential for optimizing our campaigns for better results.

Real-Time Data and Insights:RedTrack’s real-time reporting capabilities also play a crucial role in our decision-making process. The ability to monitor campaign performance continuously and make immediate adjustments has been a game-changer for us.

Reports & Logs Features:Additionally, we make extensive use of RedTrack’s Reports and Logs features. These tools provide us with detailed insights into each aspect of our campaigns. The ability to generate comprehensive reports and track logs has allowed us to dive deeper into performance metrics, identify patterns, and make data-driven decisions to further optimize our campaigns.

Automation Features:We also leverage RedTrack’s automation features, which have significantly streamlined our campaign management.
By automating repetitive tasks such as campaign monitoring, data reporting, and trigger-based actions, we’ve been able to save valuable time and increase operational efficiency. The platform allows us to set up automation rules that trigger specific actions based on campaign performance, which ensures timely adjustments and enhances overall Effectiveness.

These features have allowed us to streamline our campaign management, improve overall efficiency, and drive better performance.

Features

Features client uses

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