Regardless of your subscription plan, you get access to all core tracking features of RedTrack. PPC, organic traffic, social networks, ecom stores, media, email, etc – we can help you to track all these traffic types in one place. Higher tier plans come with additional features geared toward automation, multi-user management and data sharing.

We offer discounts when you choose to switch to annual billing - you get 12 months for the price of 10. We also provide limited discounts to the participants of our referral program – please reach out to us to learn more partnership@redtrack.io.

Yes, customization of your subscription plan is possible in some cases. The possible scenarios – your volumes are bigger than Enterprise plan offers or you’d like to modify the usage of RedTrack based on your business needs. Discuss custom plan with our product specialists at sales@redtrack.io.

First, you will receive email notifications when your click usage is nearing its limit. Secondly, the tracking process does not stop even after you exceed the number of clicks included in your plan. You can make extra clicks with the next subscription payment automatically. If you see that you are running towards the limit – please reach out to us to discuss upgrade options.

You can change your subscription plan anytime you’d like. Subscription upgrades apply immediately. Subscription downgrades apply at the end of your current subscription period. Just let us know at support@redtrack.io. You can also upgrade your annual subscription any time and downgrade it at the end of the billing period.

After signing up, we would advise you to book a demo with a product specialist so we can offer you a smooth start with RedTrack. If you want to figure it out on your own, check out our YouTube channel or refer to our onboarding guidelines.

Absolutely. We would assist you with the transfer of your campaigns from another tracker.

Sure, you can. If you want to access tracking and reporting solution from several accounts – activate Multi-user access to your core account and then add sub-accounts for your teammates. If needed, you can limit their access to financial data, campaigns, offers, sources, and so one. Please note that the feature is available in all Team/Organization plans by default.

RedTrack is a SaaS solution, which means we store and retain your data. Forget about additional costs of purchasing and maintaining your own server — we will take care about everything for you with our Cloud-based solution. And we scale as you grow.

Yes, all clients’ information is encrypted, so no one has access to it. Only our support team has strictly limited access to clients’ accounts based on their permission.

RedTrack has its customers and their trust as top priority. If you have any questions regarding your account security, information access, and procedures – please ask us for details.